CATERING


AVAILABLE TOPPERS

DELIVERY & COLLECTION

ABOUT OUR CUPCAKES

 


CATERING

How do I pre-order cupcakes?

For pre-orders with customisation, please email to info@twelvecupcakes.com with your requirements or enquiries. For cash payments, please proceed TO THE OUTLET YOU'RE COLLECTING YOUR CUPCAKES FROM, to confirm your order.
Please note that end-of-day promotions are not valid for pre-orders at the store.


Can I customise cupcakes?
Yes! You can purchase our decorative Toppers (packed separately) to customise your cupcakes. More details on our toppers are on the "Available Toppers" link on the left =)

Is there an extra charge for coloured cream cheese?
No, there is no extra charge. However, the minimum quantity for coloured cream cheese is 24 cupcakes per colour. We will try to create any colour you want, but we do not recommend dark colours as too much colouring is required.

How many days in advance must I place my preorder?
We require 3 working days' notice for preorder of cupcakes. For Cupcake Toppers, we require 5 working days' notice. As we have limited boxes available daily, we recommend placing your order as early as possible to avoid disappointment. Please note that an order is only confirmed upon payment.

Do I need to pre-pay for my order?
We kindly ask for advance payment for all pre-orders to be made at least 3 to 5 working days from collection date.

How do I make payment for my order?
For credit card payments, please mail us your order so that we can send you an invoice. You can either email us your details or call our catering department at 6509 1255 with your invoice number to charge your credit card.
Please note that end-of-day promotions are not valid for pre-orders at the store.
All orders are only confirmed upon payment.


Do you sell bigger cakes or mini cupcakes?
Yes we sell mini cupcakes! They are sold in an assorted box of 12. However, our minis are currently unavailable islandwide.



Can I preorder mini cupcakes?
Yes! We do have mini cupcakes at $18.90 for a box of 12 with a minimum quantity of 3 boxes.
Mini Cupcakes are available in assorted flavours (e.g Red Velvet, Chocolate Vanilla, Cookies and Cream, Chocolate Chocolate, Vanilla Chocolate and Rainbow Vanilla).


Can I order a flavour that is not on the menu for the week that I will be picking my cupcakes?
Unfortunately we are unable to offer flavours that are not available on that week itself.

Do you rent cupcake stands?
Sorry we no longer provide cupcake stands for rental. However, we do have a disposable cupcake stand of $9.90 (Available in selected stores.)


(Cupcakes are not included.)


Is there a catering hotline that I can call?
Yes, you can call us at 6509 1255. Our office hours: Mon-Fri 9.30am-6pm, Sat 9.30am-1.30pm and we are closed on Sundays and Public Holidays.

Do you have individual boxes for your cupcakes? What other sized boxes do you have?
We only have individual clear cases. Our only other box sizes are for 3s, 6s and 12s.